Privacy & Policy
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Privacy & Policy
At My Boat Ticket, accessible from myboatticket.com, the privacy of our visitors is one of our main priorities. This Privacy Policy document outlines the types of information that are collected and recorded by My Boat Ticket and how we use it.
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
When you visit or interact with our site, we may collect the following information:
- Personal Identification Information: Name, email address, phone number, passport details (if required for booking), and payment information.
- Non-Personal Identification Information: Browser type, device information, IP address, and usage data collected automatically through cookies and analytics tools.
We collect information when you
- Make a booking
- Subscribe to our newsletter
- Fill out a contact form
- Interact with the website (e.g., through cookies or tracking pixels)
How We Use Your Information
We may use the information we collect in the following ways:
- To process and confirm your bookings
- To send confirmation emails and booking updates
- To provide customer support
- To improve our website and services
- To send promotional communications (only if you opt-in)
- To comply with legal obligations
Cookies and Tracking Technologies
My Boat Ticket uses cookies and similar tracking technologies to enhance your experience on our website. Cookies help us:
- Understand and save user preferences
- Analyze traffic and user interactions
- Offer targeted advertising (only if permitted)
You can control cookie settings through your browser preferences. However, disabling cookies may limit certain functionalities of the site.
Third-Party Services
We may use trusted third-party services (such as payment gateways and analytics providers) that collect, monitor, and analyze user activity on our site.
These services have their own privacy policies addressing how they use your information.
We do not sell, trade, or rent your personal identification information to others.
Data Security
We implement a variety of security measures to maintain the safety of your personal information.
However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have rights under applicable data protection laws, including:
- The right to access the personal data we hold about you
- The right to request correction or deletion of your data
- The right to withdraw consent at any time
- The right to object to our use of your information
Changes to This Privacy Policy
- We may update this Privacy Policy from time to time.
- Changes will be posted on this page with an updated effective date.
- We encourage you to review this Privacy Policy periodically for any changes.
Why Book with My Boat Ticket?
Instant Online Booking
Book your fast boat ticket in minutes with instant confirmation.
Trusted Operators
We work only with reliable and safety-certified boat companies.
Daily Departures
Enjoy flexible travel with multiple daily boat departures to top islands.
Secure & Flexible
Safe online payment and easy ticket rescheduling available.
Got Questions About Your Boat Trip?
You can easily book your fast boat ticket through our website. Simply choose your route, select your preferred departure time, fill in your details, and confirm your booking online.
The fast boat ride from Sanur to Nusa Penida usually takes around 30 to 45 minutes, depending on sea conditions.
Fast boats from Padangbai to Gili Islands generally depart multiple times a day. You can check the latest schedule and availability directly on our Schedules & Prices page.
Yes, My Boat Ticket offers both one-way and round-trip fast boat tickets. You can select your trip type during the booking process.
In case of bad weather or unsafe sea conditions, departures may be delayed or rescheduled for safety reasons. Our team will inform you promptly and assist with rescheduling without extra charges.
Some fast boat routes include hotel transfers within specific areas in Bali. Please check the service details for your selected route during booking or contact us for assistance.
We recommend arriving at the harbor at least 30 minutes before departure to ensure a smooth check-in process.
Yes, you can bring standard luggage (around 20–25 kg) per person. If you have oversized or additional luggage, please inform us in advance as extra charges may apply.
Yes, children are welcome on board. We recommend booking seats early for families, and please inform the staff if you are traveling with infants for better seating arrangements.
We accept various secure payment methods including credit cards, bank transfers, and online payment gateways. Full payment is required to confirm your fast boat ticket.